What to do if I Lose My Internet Connection

If you're working on a protest, decision or other form on RacingRulesOfSailing.org and you lose your internet connection, you may not realize it until after you've clicked Save. In which case, you'll see a message similar to this.
If you find you don't have an internet connection, the best thing you can do is simply wait for it to reconnect before trying to submit your form. However, if you've already clicked Save and you're browser is telling you it can't connect, you should click the Back button, not the Refresh button. On Chrome, you would select the , not the .
After you've clicked the Back button, you will be back at the form you tried to submit. Select and Copy the text you were working on as a precaution. If you need to, Copy and Paste the different sections of the text into a note file or email to preserve it.

Once your internet connection is re-established, click the Save button. The majority of the time, it will save your work. However, if it does not, open the record again to edit it, Copy and Paste the text you saved into the form, and click Save.

There is no fool-proof method for not losing work where the internet connection might fail. Encourage your organizing authority to provide an adequate connection. That may mean that the jury has a seperate internet access point than the competitors. Or it may mean that the race officials share a mobile data connection. But even in the most challenging of circumstances, users have been able to rely on the above method to save their work.

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